The ITIL 4 Digital and IT Strategy course is a 3-days course based on the ITIL 4 Digital and IT Strategy exam specification from AXELOS.
With the help of ITIL 4 concepts and terminology, exercises, and examples included in the course, a candidate will acquire relevant knowledge to pass the ITIL 4 Digital and IT Strategy certification exam.
For achieving the ITIL 4 Digital and IT Strategy qualification, a candidate has to take two forms of assessment:
• Practical case study assignments
• Multiple-choice question (MCQ) exam
The case study assignments are covered and completed during the course. The assignments are evaluated by the trainer. Outputs of the case study assignments must be stored during the training and must be submitted to PeopleCert at the end of the training along with the assessment results.
The course aimed towards IT and business directors, heads of department, aspiring C-Suite professionals and other senior business leaders who want to strategically position an organisation against digital disruptors, craft a digital vision and build a robust digital strategy for long term growth
For this course, a minimum of three years of IT managerial experience is required, and you are required to have obtained your ITIL 4 Foundation certificate. You will need to provide us with a copy of this certificate upon registration in order to take this course.
(não existem exames)
Introduction to the Digital and IT Strategy module in the ITIL 4 qualification scheme
Course Introduction – ITIL 4 Digital and IT Strategy
• Introduction to the Assessment Approach
Module 1 Key Concepts of Digital and IT Strategy
Module 2 Strategy and the Service Value System
Module 3 What is Vision?
• Practical Assignment 1: Digital Positioning
Module 4 Where are We Now?
Module 5 How Do We Get There? (Strategic Planning)
Module 6 How Do We Get There? (Strategic Approaches)
• Practical Assignment 2: Strategic Approaches for Digital Organizations
Module 7 Take Action (Managing Strategic Initiatives)
• Assignment 3: Strategy Planning and Communication
Module 8 Did We Get There? (Measuring Strategy)
Module 9 How Do We Keep the Momentum Going?
Module 10 Managing Innovation and Emerging Technologies
Module 11 Managing Strategic Risk
• Information regarding MCQ Exam
• Retaking practical assignment